Frequently Asked Questions

🌟 CozyGlow FAQs Section

1. What makes CozyGlow products different?

Our products aren’t just lighting — they’re little mood-makers. Each piece is handpicked to turn ordinary spaces into warm, glowy sanctuaries that feel like home.

2. How long does shipping take?

We offer fast & free shipping on all orders! You’ll typically receive your order within 7-14 business days, depending on your location.

3. Do you offer returns or exchanges?

Absolutely. If something isn’t quite right, we offer 30-day hassle-free returns or exchanges. Your comfort and satisfaction matter to us.

4. How do I create a cozy vibe with lighting?

Start by layering soft, ambient lights — think sunset projectors, warm lamps, and glow diffusers. It’s all about creating a soft, dreamy atmosphere that makes you want to stay in.

5. Are the lights adjustable or dimmable?

Many of our lighting pieces, like the Sunset Lamp and RGB Floor Light, come with brightness and color controls so you can match your mood perfectly.

6. Is CozyGlow lighting energy-efficient?

Yes! All our lights are LED-based, which means they use minimal energy, last longer, and still bring all the warm vibes.

7. Can I gift CozyGlow products?

Totally! Our items make beautiful gifts — perfect for birthdays, housewarmings, or just because. Plus, our packaging is as aesthetic as our products ✨

8. Where do you ship from?

We ship from trusted fulfillment partners both locally and internationally, depending on product availability and your delivery address — always aiming for fast delivery!

9. How should I care for my CozyGlow products?

Keep them dry, dust gently with a microfiber cloth, and avoid placing them in direct sunlight. Treat them like the beautiful decor pieces they are 💛

10. Do your products come with a warranty?

Yes! We offer a 90-day quality guarantee. If anything goes wrong due to a manufacturing issue, we’ll make it right.